SKEDULIN PRIVACY POLICY
SKEDULIN PRIVACY POLICY
This Privacy Policy applies to the SKEDULIN mobile application and related services. It tells you what you can expect SKEDULIN to do with your personal information.
Please note that this App and platform are specifically intended not to serve or collect information from anyone under the age of 13. If you believe that information from someone under the age of 13 has been submitted to or collected by this App, please contact us immediately at the email address below, and we will take steps to verify that and delete any and all such information. We do not knowingly collect personal information from children under 13. Our Email is contact@skedulin.com.
What Information We Collect, Use, and Why
We collect or use the following information for the operation of customer accounts and guarantees:
- Names and contact details
- Purchase and/or service history
- Account information, including registration details such as a valid email address, a parent’s email if under 18 years of age, Apple ID or Google account login details, if you prefer to log in that way, username, country, and postal code. We may also ask you to provide or otherwise collect additional information, such as your name, profile details, and payment information (for example, in some instances, payments are processed through third-party payment processors, such as PayPal, and SKEDULIN does not store or directly process your full credit card information), website URLs, details about your listed services, purchases, information and files uploaded by you to the App, or collect information about or contained in your communications with SKEDULIN as well as any of your posts on our blogs or forums and your communication with other users of SKEDULIN. Telephone numbers, websites, and social media URLs are collected voluntarily so Clients can contact Service Providers if they want or need to.
- Optional Photos or Avatars
- Record of when transactions were completed between Users
- Third-party vendors may provide us with data to supplement the information we collect about you, as required by applicable laws. These may include analytics providers, payment processors, fraud prevention services, and marketing partners. For example, we receive fraud warnings from service clients for fraud prevention and risk assessment efforts. We also receive information from enrichment service clients to enhance and personalize your experience and from advertising and marketing partners to manage and measure our campaigns.
- If you link, connect, or log in to your account with a third-party service (e.g., Google, Facebook, LinkedIn), we receive specific information from that service, such as your registration and profile information. This information varies and is controlled by that service, or by you, as authorized via your privacy settings at that service. If you integrate information from third parties into your account or otherwise integrate your account with third-party systems, tools, or products, we will receive certain information about you according to your permissions from such third parties.
- A Service Provider’s personal SKEDULIN Calendar, created in the App when permission is given, allows Clients to see their availability to work so Clients can request a booking. Clients only see a Service Provider’s availability, not other Client’s private details. A Service Provider might choose to share their own private information under their Public Profile, but a Client’s information is not shared on the Service Provider’s SKEDULIN calendar, in the App.
- In limited cases, we may receive certain information about you if you are invited to SKEDULIN by another user (for example, as part of our collaboration tools and referral program); in such a case, we will receive limited information, such as your email address or other contact information. We use this information in accordance with this Privacy Policy. We would combine your personal information with information we collect automatically or obtain from other companies and use it for the purposes detailed in this Policy.
We collect or use the following information for service updates or marketing purposes:
- Names and contact details
- Records of consent, where appropriate
If you provide us, or our Service Providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Privacy Statement.
If you believe that your Personal Data has been provided to us improperly or to otherwise exercise your rights relating to your Personal Data, please email us at: contact@skedulin.com.
Children’s Privacy (COPPA)
SKEDULIN’s COPPA Compliance Policy forms part of and is hereby incorporated into this Privacy Policy. In the event of any conflict between this Privacy Policy and the COPPA Compliance Policy regarding children’s data, the COPPA Compliance Policy shall govern.
External Links
Please note that the App contains links to third-party apps and sites. If you navigate to a third-party app or site from the SKEDULIN App, any data you provide to that app or site and any use of that data by the third party are not under the control of SKEDULIN and are not subject to this Policy. You should consult the privacy policies of each app and site you visit. This Policy applies solely to personal information collected by our App. If you upload content, including personal information, to a social network and then tag the app or site, your submission will be subject to that social network's terms of use and privacy policy, even where you post on an official SKEDULIN page on the social network. We do not have control over these terms of use and privacy policies, and have not reviewed their adequacy. You should, therefore, review these before submitting any personal information.
Lawful Bases
Depending on your location, we process personal data in accordance with applicable data protection laws, including the GDPR (EU/UK) and applicable U.S. laws.
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
- Consent
- Legitimate interest:
- We collect your contact and account information and a record of transactions between you and other Users to minimize fraud, increase confidence, and improve the operation of the platform and App. You may delete your account at any time. If you do so, we will hold your information for 6 months to allow any delayed payments or other desired interactions between you and other Users to be completed.
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent
- Legitimate interest:
- We collect your email address to inform you about important updates to the platform and App, and any problems that may arise involving the platform or App, or to respond to your requests.
Where We Get Personal Information
- Users directly
- If you link, connect, or log in to your account with a third-party service (e.g., Google, Facebook, LinkedIn), we receive specific information from that third-party service, as noted above.
- Publicly available sources
- Third-party vendors, as noted above
How We Use Information
We use your information to provide, maintain, and improve the SKEDULIN App and related services, including to:
- Provide and operate the App
- Process payments
- Facilitate scheduling between Users
- Communicate with you
- Prevent fraud
- Improve our services
Cookies / Tracking Technologies
We may use cookies and similar tracking technologies to improve user experience, analyze app usage, and support essential functionality. You can control cookie preferences through your device or browser settings.
Account Deletion Instructions
You may delete your account within the app or by contacting us at contact@skedulin.com.
How Long We Keep Information
We keep your information for as long as you hold an account with us, and after you delete your account, for up to 6 months to allow any delayed payments or other desired interactions between you and other Users to be completed, or unless required longer for legal, tax, or dispute purposes.
Who We Share Information With
- Data processors
- AWS
- AWS stores our User information and the history of when Users enter into and consummate transactions with each other.
- Google Cloud services (manage our company email accounts)
- GoDaddy (GoDaddy hosts our website, including an admin panel where the records of user transactions are maintained.
Other organizations we share information with
- Organizations with which we are legally obliged to share personal information. For example, if we receive a court order.
International Users:
By using the SKEDULIN App, you consent to data transfer to the United States.
Sharing Information Outside the UK:
Where necessary, we may transfer personal information outside of the UK. We comply with applicable data protection laws, including the GDPR (EU/UK) and applicable U.S. laws, ensuring appropriate safeguards are in place. Please contact us for more information at contact@skedulin.com.
Our data processors may share personal information outside of the UK where necessary. When doing so, they comply with applicable data protection laws, including the GDPR (EU/UK) and applicable U.S. laws, ensuring appropriate safeguards are in place. Please contact us for more information at contact@skedulin.com.
Data Security:
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We limit access to personal information to those who need it to operate, develop, or improve our services.
Your Data Protection Rights:
Depending upon where you reside, under data protection law, you may have rights, including, for example:
Your right of access - You can ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organization or to you in certain circumstances.
Your right to withdraw consent – When we use consent on a lawful basis, you have the right to withdraw your consent.
You do not usually need to pay a fee to exercise your rights. If you make a request, depending upon your jurisdiction of residency, we have, or it is our policy to allow, up to two calendar months to respond to you.
To request data protection rights, please contact us using the contact details at the top of this privacy notice.
How to complain:
If you have any concerns about our use of your personal data, you can file a complaint with us using the contact details at the top of this privacy notice.
U.S. Privacy Rights (CCPA/CPRA):
For U.S. Residents (including California):
You may have the right to:
- Know what personal data we collect
- Request the deletion of your data
- Opt out of the sale or sharing of personal data (if applicable). (We do not sell your personal information.)
- Non-discrimination for exercising your rights